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How to Create a Team?

Overview​

This guide explains how to create a new team in XB SyncMaster. Teams allow multiple Shopify stores to sync products and collaborate efficiently.

Step-by-Step Instructions​

1. Access Organization Settings​

  1. Open your Shopify admin panel
  2. Navigate to Apps > XB SyncMaster
  3. Go to Organization section

2. Create Team​

If creating a new team:

  1. Select "Create team" option
  2. Click "Create" button
  3. Your team will be created and you'll see the Join Key and Members sections

Team Management​

After creating a team:

Join Key​

  • A unique key is generated automatically
  • Copy and share this key with other stores who want to join

Members Section​

  • View all current team members
  • See member store URLs
  • Track number of members
note

You can only create one team at a time. Multiple teams are not supported.

Next Steps​

After creating your team:

  1. Generate Join Keys for team members
  2. Configure auto-sync settings (see Auto-sync Settings)
  3. Begin syncing products across stores

Troubleshooting​

Common issues and solutions:

  1. Team creation fails

    • Verify your internet connection
    • Ensure you have Shopify store access
    • Try refreshing the page

  2. Can't generate Join Keys

    • Refresh the page
    • Verify your team membership
    • Contact support if issues persist