Uninstall

Learn how to properly uninstall XB Products Compare from your Shopify store.

Before Uninstalling

Backup Your Data

Before uninstalling the app, consider backing up any important data:

1. Export Comparison Analytics: If you want to keep comparison data
2. Save Custom Configurations: Note any custom settings you've configured
3. Document Custom Code: Save any custom CSS or JavaScript you've added

Consider Alternatives

• Temporarily Disable: You can disable the app without uninstalling
• Contact Support: If you're having issues, contact support first
• Downgrade Plan: Consider changing to a different plan instead

Uninstall Steps

Step 1: Remove App from Shopify Admin

1. Go to your Shopify admin dashboard
2. Navigate to Apps → Manage private apps
3. Find XB Products Compare in the list
4. Click Delete app
5. Confirm the deletion when prompted

Step 2: Remove App Embeds

1. Go to Online Store → Themes → Customize
2. Click App embeds
3. Disable XB Products Compare scripts
4. Disable XB Products Compare styles
5. Save your changes

Step 3: Remove Custom Code (Optional)

If you've added custom code to your theme, you may want to remove it:

Remove Compare Buttons from Product Cards

{% comment %} Remove or comment out compare button code {% endcomment %}
{% comment %}
<div class="product-compare-wrapper">
  <button class="xb-compare-button" data-product-id="{{ product.id }}">
    Compare
  </button>
</div>
{% endcomment %}

Remove Custom CSS

{% comment %} Remove custom comparison styles {% endcomment %}
{% comment %}
.xb-compare-table { ... }
.xb-compare-button { ... }
.xb-compare-* { ... }
{% endcomment %}

Remove Custom JavaScript

{% comment %} Remove custom comparison JavaScript {% endcomment %}
{% comment %}
// XB Products Compare custom code
document.addEventListener('DOMContentLoaded', function() {
  // Comparison functionality
});
{% endcomment %}

Post-Uninstall Cleanup

Clear Browser Cache

After uninstalling, clear your browser cache to ensure all app-related scripts are removed:

1. Chrome: Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
2. Firefox: Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
3. Safari: Cmd+Option+E

Test Your Store

After uninstalling, test your store to ensure everything works correctly:

• Product pages load properly
• Collection pages function normally
• No broken compare buttons
• No JavaScript errors in console
• Store performance is normal

Remove Local Storage Data (Optional)

If you want to completely remove all comparison data:

// Run this in browser console to clear comparison data
localStorage.removeItem('xb-compare-products');
localStorage.removeItem('xb-compare-history');
localStorage.removeItem('xb-compare-settings');

Data Retention

What Happens to Your Data

• Comparison Analytics: Will be permanently deleted
• Custom Settings: Will be lost
• Customer Data: No customer data is stored by the app
• Product Data: Your product data remains unchanged

Data Export (Before Uninstall)

If you need to export any data before uninstalling:

1. Analytics Data: Contact support to request data export
2. Configuration Settings: Take screenshots of your settings
3. Custom Code: Copy any custom CSS/JavaScript you've added

Troubleshooting Uninstall Issues

Common Issues

App Still Appears in Theme

If the app still appears in your theme customization:

1. Clear Theme Cache: Go to Themes → Actions → Clear cache
2. Check App Embeds: Ensure app embeds are disabled
3. Contact Support: If issues persist, contact support

JavaScript Errors

If you see JavaScript errors after uninstalling:

1. Check for Custom Code: Remove any custom comparison code
2. Clear Browser Cache: Clear your browser cache completely
3. Check Theme Files: Ensure no comparison code remains in theme files

Broken Functionality

If your store has broken functionality:

1. Check Console Errors: Look for JavaScript errors in browser console
2. Validate Theme: Use Shopify's theme validation tools
3. Restore Backup: Restore from a backup before app installation

Getting Help

If you encounter issues during uninstallation:

1. Check Documentation: Review this guide thoroughly
2. Contact Support: Email [email protected]
3. Include Details: Provide specific error messages and steps taken

Reinstalling the App

If You Change Your Mind

If you decide to reinstall XB Products Compare:

1. Install from App Store: Go to the Shopify App Store
2. Reconfigure Settings: Set up your comparison settings again
3. Add Custom Code: Re-add any custom code you had before
4. Test Functionality: Ensure everything works as expected

Migration from Backup

If you have a backup of your configuration:

1. Install the App: Install XB Products Compare again
2. Restore Settings: Manually reconfigure your settings
3. Add Custom Code: Re-add your custom CSS/JavaScript
4. Test Thoroughly: Test all functionality

Alternative Solutions

If You Need Similar Functionality

If you need product comparison features after uninstalling:

1. Other Apps: Search for alternative comparison apps
2. Custom Development: Hire a developer to build custom functionality
3. Theme Features: Check if your theme has built-in comparison features

Migration to Other Apps

If migrating to another comparison app:

1. Export Data: Export any comparison data you need
2. Document Settings: Note your current configuration
3. Test New App: Thoroughly test the new app before committing
4. Update Custom Code: Adapt any custom code for the new app

Support and Contact

Need Help?

If you need assistance with uninstalling or have questions:

• Email: [email protected]
• Response Time: Usually within 24 hours
• Include: Your store URL and specific issue description

Feedback

We value your feedback about the app experience:

• App Store Reviews: Leave a review on the Shopify App Store
• Feature Requests: Suggest improvements via email
• Bug Reports: Report any issues you encountered

Important Note

Once you uninstall the app, all comparison data and settings will be permanently deleted. Make sure to export any important data before proceeding.