How to Reorder Payment/Delivery Methods?
Overview
Learn how to customize the order of payment and delivery methods in your checkout to optimize the customer experience and highlight preferred options.
What You Can Reorder
- Payment methods (e.g., move Credit Card to top)
- Delivery methods (e.g., prioritize Express Shipping)
Step-by-Step Guide
1. Access Checkout Rules
- Log into your admin panel
- Navigate to App > Rules
- Look for the Rules section
2. Create or Edit Rule
- For a new rule: Click the "+ Add Rule" button -> "Reorder payment/delivery method"
- For existing rules: Find the rule in the list and click "Edit" -> "Reorder payment/delivery method"
3. Configure Basic Settings
- Rule title: Choose a clear, descriptive name (e.g., "Payment Methods Order")
- Status options:
- Active: Rule is live and affecting checkout
- Deactivated: Rule is saved but not affecting checkout
4. Set Up Method Reordering
- Under "Actions", select "Reorder Method"
- Drag and drop methods to arrange them in your preferred order
- Use the up/down arrows to fine-tune positioning
- Configure "Sort other option at":
- At begin: Unlisted methods appear at the start of the list
- At end: Unlisted methods appear at the end of the list
5. Configure Conditions (Optional)
Set when the reordering should apply:
- All conditions: Every condition must be true
- Any condition: At least one condition must be true
Available conditions:
- Product details (name, type, vendor)
- Customer information (tags, groups)
- Order properties (total, items)
- Store settings
- Custom conditions
6. Save and Test
- Click "Save Rule"
- Test the checkout flow to verify the new order
- Make adjustments if needed
tip
Best Practices:
- Place most popular methods at the top
- Group similar methods together
- Consider mobile user experience
- Test the flow on different devices
- Use "Sort other option at" to control where new or unspecified methods appear
warning
The functionality of methods remains unchanged - only their display order is modified.
Common Use Cases
-
Promote Preferred Methods
- Move preferred payment methods to top
- Highlight fastest shipping options
-
Seasonal Adjustments
- Prioritize express shipping during holidays
- Reorder based on seasonal promotions
-
Geographic Optimization
- Arrange methods based on location
- Prioritize region-specific options
-
Business Strategy
- Highlight methods with better margins
- Promote new payment/shipping options